Scam Calls, Fake Pop-Ups, and Phishing Emails: How to Spot Them
If something feels off, trust your gut. Here's what to watch for.
We get calls about this almost every week. Someone's browsing and suddenly their screen fills with a loud, alarming message. Or they get an official-looking email from their "bank." Or someone claiming to be from Microsoft calls about a compromised computer. These are all scams.
The Scary Pop-Up
Full-screen warnings with flashing text and phone numbers are just webpages designed to panic you. Real security software doesn't do this. Close it with Ctrl + W or Alt + F4. If it won't close, use Ctrl + Alt + Delete to end the browser process.
Phishing Emails
Fake messages designed to look like they're from companies you trust. They create urgency: "Account suspended," "Unusual login detected." Check the sender's actual email address. Never click links in emails asking you to verify your account. Go to the website directly.
Phone Scams
Microsoft, Apple, your ISP, and the IRS do not cold-call about computer problems. Hang up. Never give remote access to your computer to an unsolicited caller.
When Something Feels Wrong
The best defense is to slow down. Scams work by creating urgency and panic. If a message or call is pressuring you to act immediately, that itself is a red flag.
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